Abstract:
MixedEmotions is a European R&D project that aims at developing
innovative multilingual multimodal Big Data analytics applications that analyze
a more complete emotional profile of user behavior using data from mixed input
channels: multilingual text data sources, A/V signal input (multilingual speech,
audio, video), social media (social network, comments), and structured data. Commercial applications (implemented as pilot projects) are in Social TV, Brand Reputation Management and Call Centre Operations. Making sense of accumulated
user interaction from different data sources, modalities and languages is challenging and has not yet been explored in fullness in an industrial context. MixedEmotions implements an integrated Big Linked Data platform for emotion analysis
across heterogeneous data sources, different languages and modalities, building
on existing state of the art tools, services and approaches that will enable the
tracking of emotional aspects of user interaction and feedback on an entity level